Frequently Asked Questions
Who is the Manufacturer of your products?
We have our own line of products manufactured at select compounders, under the strictest quality standards. All materials are tested and certified in an accredited laboratory. Automotive and OEM approved products are available.
We also generally have materials available manufactured by SABIC, COVESTRO, DUPONT, CELENESE, BASF and many more.
What products do you sell?
We offer a large variety of thermoplastic resins, primarily for injection molding and extrusion. Our main categories include, but are not limited to: ABS, ABS/PC, ACETAL, NYLON, PP, PPO, PPS, PC, PS, HDPE, LDPE, and TPE. To view our most popular materials, simply click on a category from the menu on the right side of your screen. You will then see all the various products available under that category. You can immediately purchase online, or call to place your order. If you do not see what you are looking for, please email email@example.com, or call us toll free 1-877-777-4514
What is the smallest quantity I can order?
We offer customers the convenience of ordering as little as 55 Lbs for materials that are in stock. You can immediately purchase online, or call to place your order.
Do you carry resins in powder form?
At this time, we only carry thermoplastic resins, in pellet form.
I'm looking for something specific, do you have other products available?
In most cases, we can fulfill custom orders. If you are looking for something that you do not see on the website, please email firstname.lastname@example.org or call us toll free 1-877-777-4514
What about product certifications?
General certifications are available with each shipment for that paticular lot number. Sometimes manufacturer certifications are available. Please inquire if that is your requirement. Certifications for automotive specifications are also sometimes available.
Do you have custom colors available?
In most cases, we can provide custom colors. Please email email@example.com to request specifically what you are looking for.
How soon will my order ship out?
For materials in stock, orders will be shipped out in 1-3 business days.
How do you ship your products?
For smaller orders, we ship via UPS. For larger orders, we ship via a "LTL Freight" Common Carrier. If you place your order online, you will be given various shipping options to choose from, and aware of the shipping price before deciding to place your order.
What methods of payment do you accept?
We accept all major credit cards, as well as company checks, certified checks, money orders, or wire transfers. If you would like to apply for credit terms, please email firstname.lastname@example.org